Current Issue

Stories are the human experience - 4 July 2006

by Whitney Quesenbery in

Usability through storytelling, the theme for the UPA 2006 conference, was examined from many angles. Presenters looked at how stories fit into our work, throughout the entire user-centered design process.

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MethodsDimensions of Usability: Defining the Conversation, Driving the Process - 25 April 2006

by Whitney Quesenbery in

Have you ever wondered if your colleagues or clients really understand usability? Too often, standards or guidelines substitute for really engaging our business, technical and design colleagues in a discussion of what usability means. By looking at usability from five dimensions, we can create a consensus around usability goals and use that definition to provide the basis for planning user centered design activities.

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Usability Half-Way Round the World - 7 March 2005

by Whitney Quesenbery in

As I headed off to Beijing for User Friendly 2004 (held on December 18-19 and sponsored by UPA China and UPA Hong Kong), I checked my notes for my tutorials and presentations. The storyteller in me likes to use anecdotes and real examples to make a point, but I always have to think about whether the stories that play well in New York will work in another cultural setting. ...

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