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iPhone Evaluation Report - 24 April 2008
by User Centric in Case-Studies
User Centric, a privately held usability consulting firm based in Chicago, has evaluated the long-term usability and user experience of the iPhone in 2007.
So… Does the iPhone live up to its hype? - 17 April 2008
by inUse in Case-Studies
At last. The usability test of the iPhone! Without doubt, the hype around the iPhone has managed to exceed most consumer devices in modern time. But… will it live up to the hype?
Culture, Internationalisation and Usability - III - 4 March 2008
by SESUN Team in Case-Studies
The session allocated to discuss XUE process and methods continued with the same participants for the UE session since all of them have experienced different aspects product design and development for international markets.
Culture, Internationalisation and Usability - II - 2 March 2008
by SESUN Team in Case-Studies
The focus group conducted in Germany consisted of usability professionals with various backgrounds, e.g. from the automobile industry, web-design, the mobile industry or from usability consultancies. Participants invested their free-time and were not financially rewarded in any terms.
Culture, Internationalisation and Usability - I - 23 February 2008
by SESUN Team in Case-Studies
Although usability engineering as a profession has been developed in the western countries for over twenty years, its development in other parts of the world like China remains relatively unknown. The study reported in this paper seeks to compare the practice of usability professionals in the United Kingdom, Germany and China. It focuses on the development of interactive products for local markets and for the other markets. The major objective of this research is to have an initial understanding of usability practice for each country.
Mobile Essentials: Field Study and Concepting - 31 July 2007
by Jan Chipchase, Per Persson, Petri Piippo, et al in Case-Studies
Mobile essentials refers to the objects most people consider essential and carry most of the time whilst out and about. This paper describes a cross-cultural field study of what people consider to be mobile essentials, how those mobile essentials are carried and problems typically encountered. Through careful field observations and in-depth interviews of 17 participants in four cities, transitions between different situations turned out to be critical moments in which mobile essentials took on specific value, but also created problems of forgetting and loss. This paper introduces the notions of Center of Gravity, Point of Reflection and the Range of Distribution to describe user behaviours. Based on the study findings nine product concepts related to mobile essentials were developed, one of which is presented in this paper.
Emotional Factors for Mobile Business Success - 6 July 2007
by Jared Braiterman PhD and Yue Yu in Case-Studies
China, the world's most populous consumer markets, offers valuable insights into technology trends that are shaping how the world interacts with information communication technology. We have presented this thesis to leading internet, design and computer companies, including Adobe, eBay, Fuji Xerox, and Philips Design as part of our open-source, multi-year Mobile China ethnography.
Leveraging Universal Design in a Financial Services Company - 16 April 2007
by Marguerite Bergel, Ann Chadwick-Dias and Tom Tullis in Case-Studies
The changing physical, cognitive and social requirements of customers demand the changes of user interfaces. Universal design is a solution. Let’s look at what Fidelity has done to incorporate accessibility into their system and in return how Fidelity benefits from it. Though there are no formulas and figures to calculate ROI in this article, the ROI of the universal design adoption is obvious.
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